Privacy Policy

Seedance 2.5 ("we", "our", or "us") respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your information when you use our AI video generation service powered by the Seedance 2.5 model.

We collect the following types of information:

• Account information: email address (via Google OAuth), name and profile information from Google, account creation and last sign-in timestamps.
• Usage data: API tokens and usage statistics, video generation prompts and parameters, reference images, service usage patterns, error logs, and debugging information.
• Payment information: payment amounts and transaction identifiers, billing history, and credit balance. We do not store payment card details — they are processed by our payment providers.
• Technical information: IP addresses and approximate geographic location, browser type and version, device and operating system information, cookies, and local storage data.

ByteDance AI services: your video generation prompts and uploaded reference images are processed by ByteDance Nexus AI Pte. Ltd. ("ByteDance") through the Seedance 2.5 model. ByteDance's privacy policies may apply to this processing. We do not control how ByteDance handles this data after it is transmitted.

Payment processors:

• YooKassa: processes bank card and SBP (Fast Payments System) payments for users in Russia.
• DigiSeller: processes international payments (bank cards, PayPal, WebMoney, cryptocurrency, and others).
• Lavatop: processes international USD payments.
• Google OAuth: we use Google OAuth for authentication. Google's Privacy Policy applies to the sign-in process.

• Providing and maintaining the video generation service.
• Processing payments and managing your account balance.
• Creating and managing API tokens for service access.
• Monitoring service performance and troubleshooting issues.
• Communicating with you about your account and service updates.
• Complying with legal obligations and preventing fraud.
• Improving our service and developing new features.

We do not sell your personal data. We may share information with:

• ByteDance Nexus AI Pte. Ltd. — for video generation processing via the Seedance 2.5 model.
• Payment processors — for transaction processing.
• Cloud hosting and storage providers — for service infrastructure.
• Government authorities — when required by law or legal process, to protect our rights or prevent unlawful activity, or in connection with a business transfer or merger.

You may request deletion of your data at any time, subject to legal retention requirements.

• Account information: until account deletion.
• Generated videos: up to 3 days from creation (download links expire with the file).
• Generation metadata (prompts, parameters): up to 2 years.
• API usage logs: up to 1 year.
• Payment records: as required by law (typically 5–7 years).
• System logs: up to 90 days.

We use cookies and similar technologies for:

• Authentication and session management.
• Storing service preferences and settings.
• Performance monitoring and analytics.
• Security and fraud prevention.

Your data may be processed in countries outside your place of residence, including Singapore and China, where ByteDance services operate. We implement appropriate safeguards for international transfers as required by applicable law.

Depending on your location, you may have the following rights: access to your personal data, correction of inaccurate data, deletion of your data ("right to be forgotten"), data portability, objection to processing, and withdrawal of consent.

To exercise these rights, contact us through the support channels on our website.

We implement appropriate technical and organizational measures to protect your data, including encryption in transit and at rest, access controls and authentication, regular security monitoring, staff training on data protection, and incident response procedures.

However, no system is completely secure, and we cannot guarantee absolute security.

Our service is not intended for children under 13 years of age (or 16 in the EU). We do not knowingly collect personal data from children. If you believe we have collected a child's data, please contact us immediately.

California residents have additional rights under the CCPA, including the right to know what personal information is collected and how it is used, and the right to request deletion of personal information.

We may update this Privacy Policy from time to time. We will notify you of material changes by email or through our service. Your continued use after changes take effect constitutes acceptance of the updated policy.

The data controller is:

Individual Entrepreneur Artem Dmitrievich Kuts

Tax ID (INN): 312329941779

OGRN: 323310000064710

This information is provided in accordance with Russian Federal Law No. 152-FZ "On Personal Data".

If you have questions about this Privacy Policy or our data practices, please contact us through the support channels on our website.

EU residents also have the right to lodge a complaint with their local data protection authority.